No. Support is a standard part of all packages and we do not expect any customer to have to pay extra to get high-quality support.
We do our best to answer all reasonable requests assoicated with your hosting account with us. We can, at our discression, help you with extra problems, such has tips and problems with your PHP/Perl/Python programs or advice on software. However these are not part of the service and we do not guarantee that we will be able to answer them.
For details on how to contact our Support Team, click here.
