Under our Terms & Conditions, we offer a 28-day money-back guarantee on all new purchases. If you are unhappy with them for any reason, let us know and we'll close your account, giving you a full refund.
For recurring transactions, there is a 7-day period after the payment were you can cancel your plan for a full refund of the last payment.
Exclusions
There are a number of exceptions to this offer. They are:
- Domain names;
- Service charges; and
- Fines and/or excessive usage charges.
Full details on our refunds policy can be found in our Legal section. For more details on how to close your account, please see our article:
