When creating any domains though Plesk (or through ModernBill), each domain is not set-up with an associated Domain-level account. It is assumed that all management of a domain will be done through the Client-Level account (i.e. the one you setup on sign-up and hence the one included in your 'Account Details' e-mail).

The FTP account created with any domain (assuming Physical Hosting was setup) only sets up access via FTP and SSH to the domain. To delegate control over the domain to another person you will need to create a Domain Administrator account (what the Domain-Level account is also known as). This is useful if, for example, you are on one of our reseller accounts and you would like to give some control of the domains to your clients.

The username for a Domain Administrator is always fixed - it's set to the actual domain name (i.e. example.com), so cannot be changed. Only the password can be changed.

Setup

• First, log onto the Plesk Control Panel (all details can be found
  in the 'Account Details' e-mail, dispatched to you when your account is
  activated). Note that you can only do this logged in at the Client-Level.
• From the list available, click on the name of the domain you would like to set the Domain Administrator up on.
  
• Now click on the Domain Administrator icon under Domain.
• From the next page, you can ignore the first option (Domain name) as this is only useful if you want to change the name of the domain that this account belongs to.
• To enable the Domain Administrator account is the next option - Allow domain administrator access. Tick to enable the account and de-select to switch it off.
• As already noted, the login for a Domain Administrator is fixed, so that cannot be change, but you must set the password for the account. First enter the new password into the New Password field and then again in to the Confirm Password field.
• The next major options are under the Permissions section, and allow you to control what this user can do on the domain:
• Physical Hosting Management This allows the user to manage the domains actual settings, such as whether it's used for Standard Forwarding, Frame Forwarding or Physical Hosting. It also allows the user to control hosting options, such as the cgi-bin and language parsing settings (i.e. enable PHP or Python);
• Manage FTP Password Although FTP password control does fall under Physical Hosting Management, you can use this option to enable/disable access to the FTP password settings;
• Hard Disk Quote Assignment The user can control how much hard drive space they can have (subject to the available limits on the Client-Level account that 'owns' the domain). If you are delegating control of the domain to another person, this setting isn't recommended, as they can (if available) increase the amount of space they use;
• Subdomains Management Allows the user to add, edit and remove subdomains within their domain;
• Log Rotation Management This option given control over the log files to the Domain Administrator. Using this option, they can control how often log files are rotated, whether they're gzipped and how many they can keep on record;
• Anonymous FTP Management If the domain has been given it's own IP address and therefore can have an Anonymous FTP Account, then this option will allow them to set up and manage that part of their account;
• Crontab Management This setting will give the ability to manage their cron settings (i.e. set-up programs to run at a particular time of day, week, etc.) through Plesk. Note that if the domain has SSH management, crontab's can also be managed via the command-line, regardless of this setting;
• DNS Zone Management Through this the Domain Administrator can directly edit/manage the DNS settings for their domain. This is not normally recommended unless the user knows what they are doing, as if the server is responsible for the DNS for the domain, a bad setting can render the domain inactive;
• Java Applications Management If Tomcat support is enabled on the server, on your account, and for the domain, the user can manage their Java Applications through Plesk;
• Mailing List Management Allows the user to create their mailing lists through Plesk (and then manage them through Mailman, our mailing list software);
• Backup/Restore Functions If you want the Domain Administrator to be able to manage how their domain is backed up, then you can set this option.
• Finally, if you wish, you can set the Domain Administrator's personal details, however this is optional and not required.
• Once you are happy with the settings, click OK.