For all regular billing (hosting packages, domains and extras) you are required to pay in advance.
All invoices generated for these items will be issued 14 days before the end of the current period, with the due date (the date it must be paid on or before) as the last day of the current period. If you have setup your account with a Credit/Debit card on file, we will take payment automatically on the due date.
For example; if you sign up on the 17th February for a P105 package on monthly billing, the start of the next period will be the 17th March. Therefore you will be invoiced by the 3rd March, with payment due by the 16th.
However, fines, such as excess bandwidth charges, are charged in arrears, with 14 days grace to pay the invoice (if we have your card on file we will automatically charge it on the due date of the generated invoice).
If you have any questions about your billing or would like to discuss your arrangements, please Submit a Ticket to our Billing Team.
