If you wish to 'redirect' mail to more than one person you will need to use a Mail Group, as Redirects only allow an e-mail to be 'bounced' to a single address.
Mail Groups setup a copying system, were each member of the group will be forwarded the message as it's received on the original account. If you then don't have a mailbox attached to the original e-mail address it acts virtually the same as a redirect.
Setup Mail Groups
- First, log onto the Plesk Control Panel (all details can be found in the 'Account Details' e-mail, dispatched to you when your account is activated).
- If you have logged on at the Client Level (this is the default level), please click on the name of the domain you wish to add the Mail Group on. This will load the domain's settings page.
- Now click on the Mail icon, followed by the name of the address you want to add it to (if you want to create an e-mail address, see this article).
- You are now on the e-mail properties page, allowing you to configure the e-mail address. To setup a Mail Group, click on the Mail Group icon (not Groups).
- On the next page will be two buttons: Add New Member and Enable (or Disable if the Mail Group has already been enabled). First click on Add New Member.
- The next page will be in two parts. If you only want to forward mail coming into this address to accounts on the same domain, then click on the tick-boxes next to each of the names you want to recieve this mail. Click OK when ready.
- If you want to forward mail on to external addresses (i.e. addresses not on te same domain), for each address click Add New Member and then enter the full e-mail address into the field provided and click OK.
- Finally, to enable forwarding, click Enable (if not already enabled). The server will configure the server with the addresses you have given.
You should now have your e-mail address redirected to more than one person.
Further Additions
You can come back at any time to add and/or remove addresses from the list. If you add a new e-mail address on the same domain and want to add it to the group, provided the group is enabled, there are two ways to do it.
The first way is the same as above. Log onto the e-mail address which has the Mail Group setup on it and click Mail Groups. Then, click Add New Member to add the e-mail address (i.e. select the tick-box next to the name) and click OK.
However, you can use the Groups icon for the same purpose. From the properties page of the e-mail address you want to add to the group (not the e-mail address on which you have set-up the Mail Group), when you click on the Groups icon, you will be presented with a list of Mail Groups on the domain.
From there you can select the group(s) you want it added to and click Add. Click OK when done and the address will be added. Not that the group must be enabled to appear in this list. If it is not enabled, you must use the first method.
