If you have updated your Credit/Debit card details, and the new details have been accepted by our system, then you do not need to pay your outstanding invoice(s) manually.
Our system will attempt to take payment when it next processes the Credit/Debit card batch (at 1.30am each morning).
However, if your account has been suspended or your invoice is overdue (where payment has failed), then please contact our Billing Team, as invoices marked as such are only processed once a week (on a Monday). Our Billing Team can arrange to have your invoice re-included in the batch process for that evening and (hopefully) have your account re-activated.
If you are experiencing problems with any transaction or have any questions then please Submit a Ticket to our Billing Team, who can assist you further.
